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October 27, 2009
Customer Satisfaction Survey Dear Brandy & Chris,THANK YOU very much for choosing Desrochers’ Videography to produce your June 7, 2008 wedding day video story. Now that you’ve had the chance to watch the completed wedding day DVD production, I would love to hear back from you! Please take a minute to share your reactions and feelings regarding your completed wedding video DVD’s and then mail this form back in the included pre-stamped envelope. Thanks again and best wishes for a lifetime of happy memories! Please express your feelings about your completed wedding video DVD production. Love the DVD!! Also love the video photo montage! Everyone loves to come over and watch it; it’s great for me, (bride) to watch it and get to remember all the moments I missed during the day! This June will be 2 years we’ve been married but when I watch the DVD, I feel like I’m right back in that moment. Thank you! What was your favorite part(s) of your video? Why? The guys arriving by boat because I didn’t get to see any of that since I was getting ready. Also, just listening to my husband say his vows; it really puts things into perspective when we watch it over & over! Please share any other comments and/or reactions other family members and/or friends had about your wedding video. Everyone loves the video – money well spent! Like stated above, your big day goes by so fast and although pictures supposedly "say a thousand words", but over time those words change and memories fade but with the DVD memories and moments last a lifetime! "Sorry it took me so long to send this back to you – Chris and I have been so busy! We're expecting a little girl in Feb. 2010!! Thanks again and I can’t wait to share the video with her once she is old enough!" Thank you again for the opportunity to serve you on your wedding day. I hope you will continue to enjoy your wedding video for a lifetime. Best wishes to you and your family.
Sincerely,
Brandy & Chris Smith __________ July 17, 2009 Dear Bill, It has taken me almost a year to say thank you at least in writing. Your video work is truly amazing! All have enjoyed it and continue to enjoy it. It was such a pleasure working with you. You were always professional and such a perfectionist – which shows in our video! What a true masterpiece it is! I still cry, laugh and gasp every time I watch it. You are truly the best and we are so very glad we had the opportunity to work with you! Thanks for the lasting memories! Regards, __________ May 17, 2009 Dear Bill, Our 25th Wedding Anniversary celebration had been a dream of mine for several years. I had been planning for this event like most young women plan their weddings. I wanted an opportunity to celebrate Larry’s and my continuing love and partnership and share that with our friends and family. Your contribution made my dream come true. I had a vision of doing a video set to the theme of the movie “When Harry Met Sally” but after getting into the process knew it was above our capabilities. For you however this was a piece of cake. You took my vision and not only worked with it you expanded it to produce a video that incorporated all aspects of our lives over the past 25 years culminating in our vow renewal in January. The work you produced was extraordinary owing to the fact that it came from many different sources and mediums some of which (Antigua video) were of very good quality. The finished product far exceeded my expectation and was absolutely beautiful and professionally produced. I want to thank you for recommending we do a photo montage – with captions – that you set to music and was enjoyed by all our guests. It brought back many memories as we were putting this together. Bill, I cannot express my gratitude enough for your contribution to our very special event. Your work is above compare and I would – and have – recommend your services to anyone looking for a videographer or photographer. Your attention to detail as well as being able to understand my vision was priceless. You can be assured that we will utilize your services in the future whenever the need would arise. Thank you again Bill for all you did for us and for making our anniversary celebration a very special day for Larry and me. Sincerely, __________ Kevin and I are so pleased with the wedding video Bill Desrochers produced for us. He did a wonderful job capturing the events of the day, and it has been so much fun looking back on them with our family and friends. As the bride and groom, we were pulled in multiple directions and often missed out on funny or sentimental things that happened. Our favorite part of the video has to be the footage Bill took of the reception. Getting to see our guests enjoying themselves and getting loose on the dance floor was a real blast! We really couldn’t ask for any more in a videographer. Bill was professional, knowledgeable and his work was exceptional. It was a pleasure to work with him. Kevin and Lisa Link April 26, 2008 Wedding Ceremony at St. Margaret’s Episcopal Church Annapolis, Maryland Wedding Reception at the Westin Annapolis Hotel __________ Dear Bill, Arturo & I both love our wedding video so much! It is the best video production of a wedding we ever saw! Thanks again for everything you did to videotape and forever preserve our wedding day! Sincerely, Maria Alevrofas and Arturo Lopez __________ Dear Bill, Our wedding DVD is great! It is so nice to know that we have all of those very special moments captured for us to look at whenever we want. We love having so many aspects of our wedding day on tape. The day was so busy and time went by so fast. At least we now have the DVD to look back on and relive our memories! We especially enjoy watching our guests dancing and having a great time! We also love having the many DVD menu chapter separations. It is so convenient to go thru and watch specific parts. We have to thank you Bill for your patience and great service. The end result was fabulous! Kim & Randy Hohenstein __________ Dear William Desrochers, We want to sincerely thank you for your exceptional and professional work done in completing our wedding DVD production. Your work has left us more than satisfied, impressed and very content, our investment more than paid off. The wedding DVD’s shows itself to being a true masterpiece! Thank you for being careful in details and the love you put in your work. We will definitely recommend you to whoever is searching for a true and amazing wedding videographer! Thank you for all of your hard work. We have also included a Spanish translation for your future Spanish customers. May God Bless, __________ Dear Mr. Desrochers, Some of our favorite parts of our video included:
We would highly recommend you Bill as a wedding videographer to anyone considering a professional wedding video DVD! The entire process was very easy and your enthusiasm made it a lot of fun! Our entire family was very happy to see the DVD – it brought tears & laughter all over again. Paul & Sally Williams June 9, 2007 wedding ceremony at St. Paul’s Catholic Church Followed by a reception at Turf Valley Resort, Ellicott City, Maryland Just announced November 30, 2007 - Congratulations to Paul and Sally Williams’! Your wedding video DVD production is a recent Gold Award Winner in the 2007 international AVA Awards competition! Look for a copy of your winning award certificate that will appear soon on this website. __________ Dear Bill, Our daughter Anne Marie and new son-in-law Chamie Burrough’s wedding day video DVD is and always will be a wonderful lifetime gift – a real treasure! From the Mother of the Bride’s perspective – the event was “way too overwhelming” to not have a very special video recording and we do! It makes me cry – it’s truly that beautiful! We can watch it as a family and laugh and love every live moment and recall the day’s events. I missed so many moments that day but now I have an everlasting gift to enjoy and treasure. I think my favorite part of the video was watching the guests’ expressions of awe as they entered the Naval Academy Chapel. It was as you recall, a very rainy day and until they entered the most beautiful setting, no one smiled. The music, the colors, everything was perfect! Also the discreetness with which the day was recorded was magnificent! I never even saw the camera. Bill, you have such a desire to please. You appeared without asking at the wedding rehearsal so you would know the entire family better and whom to videotape and how the wedding party would line up from beginning to end. You were the best to work with and kindest and produced exactly what the bride and her family requested. Donna Nash (Mother of the Bride) Anne Marie & Chamie Burroughs __________ Dear Bill, The wedding video is Breath Taking! Anytime I didn’t cry at the wedding, seeing the outstanding work you put into this video again is Breath Taking and has me dropping tears looking at your work put together. I thank you, it’s awesome! All of the video is my favorite, the video production, the songs for each moment, how you put the songs just where they needed to be, honeymoon pictures, remarks from guests, FANTASTIC! Thank you Bill Denise and Roosevelt Andrews __________ Dear Mr. Desrochers,Our wedding day DVD turned out beautiful & we couldn’t of asked for a better representation of our proudest moment! The photomontage is just beautiful! The pictures & songs made us cry each time we watch it. Our final production DVD was worth waiting for and worth every cent we paid! Kelly & Jay Higdon __________ Dear Bill,You've created a masterpiece. You did a magnificent job of capturing the beauty, joy, tenderness and excitement of Christie and Jeremy's wedding. It was such a happy wedding and you very artistically and sensitively captured it on film. As parents we could sit back and relive the day that was so precious to us. You did an excellent job in filming, editing, and adding the music. Your special features of the Annapolis tour and photos make it truly unique. It is truly a professional video. You promised us we'd love it and we do. Bill & Gazella Weigand (Parents of the bride) __________ Dear Bill,I will treasure our wedding video more than my pictures. The video shows how much fun the evening was and lets us relive the night every time we watch it. Bill, you did a fabulous job! Mainly, no one knew they were being videotaped. You were very unobtrusive. Our favorite parts included the baby pictures and the interviews. The editing and flow of music were also very well done. Everyone loves the video. Many people have stated they wished Desrochers’ Video would have done their wedding videos. Sincerely, __________ Dear Bill,We absolutely love every part of our video! I loved everything from the pictures at my moms house all the way to our message to our parents at the end of the night. The video is wonderful! I wish you could see how many times my mother has watched the video. Thanks again for a great video! Amy Ladd __________ Dear Mr. Desrochers,We would like to express our appreciation of the videos you produced for our wedding. When searching for a videographer, we were told to find one whose product elicited an emotional response when we viewed it. We were skeptical that we could get emotional watching a stranger's wedding video, especially after watching some very nice productions. Then we saw a video that you put together and it touched us. We decided if that could move us, one that you produced of our wedding would get the strong emotional response we were looking for. We were not disappointed. The first time we watched the video, both of us became teary-eyed. It was amazing how the incredible emotion of that day came back so vividly, coupled with even greater emotions that only video perspective can bring. For each of us, watching happenings that we had not seen that day was extra-special. We enjoyed the "I didn't know they did that" and the "so that's what you were doing then!" moments. The video also complements our photographs well. There were several pictures where we knew there was more going on than the camera captured, and the video filled in those blanks nicely. Finally, we would like to express our approval of your interviewing style. We wished we had made it clearer to our guests what was happening so that more would have participated, but the statements that were captured were the icing on the cake for us watching the video. We would be more than happy to share our experiences and appreciation of our wedding videos to any of your potential future clients. Thank you very much! __________ Dear Mr.Desrochers,Rafi and I would like to thank you for producing such a beautiful wedding video. Rafi has just come home from a very long deployment and we enjoyed watching it. I especially liked the footage of Annapolis and the end with our families saying their congratulations. You did a beautiful job capturing this lasting memory on video. Take care, __________ Dear Bill,You have so much talent; we wish that you win more awards for your video presentations! Lisa & Rafi's wedding video is a work of art that incorporates real people happiness, togetherness, stages of life, as well as the dedication during their nuptial. The video was so well done it's unbelievable! It showed all our friends & family that shared our happy day. Each scene has so much importance that it's hard to not watch the video frequently. We express our thanks to Francis for her efforts to get you to cover the wedding, it is irreplaceable!! Jazmin Manlapaz (mother of the bride) __________ Dear Bill,We would like to express our thanks for the beautiful video you produced for us from our wedding day on July 17, 1999. We were, and so were our guest impressed with your professionalism and courtesy throughout the day. The video captured all the details from our glorious and beautiful day, and showed all the elegance and beauty of where we held our reception. Our childhood pictures at the beginning of the video were truly emotional and set a pleasant mood of what to expect. The pictures from the wedding and honeymoon made the video complete and the added touch of our selected music and your instrumental music was perfect. The completed video was exactly what we were looking for and wanted for our lifetime of memories. We truly appreciated the hard work that was put people and will be pleased to recommend you to anyone seeking references. Thank you again and take care. __________ Dear Bill:Roy and I wanted to drop you a line to tell you how amazingly impressed we were with your video services for our wedding on June 13, 1998. The finished product was incredible! I will admit that I was a bit nervous that the video camera would interfere with the ceremony, but your professional attitude and courtesy produced an excellent video capturing every detail that we wished to remember, and yet we never even noticed the camera following us. Also, the candid interviews from our guests provided an excellent memory while not forcing our guests to speak on camera. We truly appreciate the hard work that you obviously put into the production of our wedding video and we would be pleased to recommend your services to any prospective clients that may be seeking opinions of past Clients. Thanks again, Bill, for producing a truly professional video. Sincerely, Hope Ritchie __________ Dear Bill,John and I would like to thank you for the excellent job you did on the pictures and video of our wedding. You did a lot more than we ever expected and we appreciate it very much. It was great that you suggested pictures from our childhood at the beginning of the tape and our honeymoon at the end, it made it more complete. We would highly recommend you, in fact, we already have to one of our friends. Sincerely, John and Annette Schascheck __________ Dear Bill:Thank you so much for the video you put together for us. It is exactly what we wanted. Every time we watch it, it brings us so many laughs and good memories! Thank you for taking the time to do all of the extra work to put it together. It turned out great. Take care, Beth And Greg Powell __________ Dear Bill,The video is perfect! As we watch it, we laugh, cry and smile a lot. You did a wonderful job capturing the spirit of the day. We love the video. It's so much fun to watch and truly captures the meaning of the day for us. As we watch the video we will always remember our one of a kind wedding. Stephanie Poltrack __________ Dear Mr. Desrochers,We wanted to take a moment to thank you for the professionalism, artistic creativity, and interest you took in creating the video of Stephanie's and Mike's wedding. It is much more than a collection of video snippets, really capturing the spirit of the day. despite the rain, or maybe with the help of the rain, it was a day to remember. Your video will help us relive the event for many years in a very special way. Also, a big thanks for the way you, the photographer, and the mc worked together as if you were along established team. Since we still have three daughters to go, perhaps we can do it again in the future and see if we can get a dry day. Again, thank you for a job well done. It is nice to see someone enjoying what they do as much as you do, and nice to get the product that results. Sincerely, Bob and Ellen Pochet __________ Dear Bill,The entire family was extremely surprised and impressed! No one expected quite the caliber of attention paid to the details. We were very happy. My favorite part was the pictures put to music. The music set up the atmosphere and it was so clear. Also, the clarity of our voices when we said our vows. If anyone is debating on whether or not to purchase a wedding video, I would have to tell them that it is almost as important as the wedding gown. The day goes by so fast and with a video you can relive the whole day as many times as you want. Stacey Wirth __________ Dear Bill,I have wanted to get a "thank you" note to you for the video of Jimmy and Kirk Yates wedding. As you know by now, I am Jimmy's grandmom. Bill, what a beautiful job you did on that wedding. I have never seen any nicer and as well put together. Not only that, but the pleasant way you presented yourself as you did your work. Our whole family commented on what a wonderful job you did! Keep up the good work, I'll sure be glad to recommend your work if I have the chance. I have two more single granddaughters, ha! Thanks much, __________ Dear Bill,We were very impressed with the quality of our wedding video. It has allowed us to relive the special memories of our wedding day again and again. Our video is a keepsake we will treasure forever. Our favorite part of the video was the taped messages from our families and friends. Their messages added a real personal and loving touch to our video. We are very glad that we chose to have our wedding and reception professionally videotaped. You captured many special moments we shared with each other, our families, and our friends. Thank you! __________ Dear Mr. Desrochers,We were both very pleased with our wedding video. You did a wonderful job on all of it! We have watched the video 6 times already. The videographer was wonderful! We had seen other wedding videos from other professional videographers and parts would be blurry or crooked enough to make you dizzy! Our video was great!- all of the sound was clear and the picture was always in focus. We especially loved the pictures at the beginning and end of the video. We also liked the wireless microphone sound on the groom. Sincerely, |